Cookie Policy

Version 1 dated 19/04/2021

The company MERCATOR OCEAN in the form of a civil company, whose registered office is at 2, avenue de l'Aérodrome de Montaudran 31400 TOULOUSE, and its sub-contractors are keen to protect your private life.

The purpose of the private policy is to explain the processing of personal data carried out by MERCATOR OCEAN on the website https://www.coastal.hub.copernicus.eu, which you are browsing.

The word cookie is used here in the broad sense to designate all of the computer tracers and other files deposed on the terminal equipment of a user during the consultation of the website or the opening of an email.

The cookies placed make possible to ensure the proper functioning of the website and to perform the following operations:

  • Memorise information relating to a form that you have filled out on the website.
  • Allow the technical and administrative functioning of the website
  • Measure the audience of people browsing the website
  • Collect statistics

What cookies do we use?

We use the following cookies:

Name of the cookieApplicantFunctionDuration of storageOpposition
_pk_id*Matomo (formerly Piwik)to store a unique user ID. (statistics -anonymous)13 monthsYou can select "Block cookies" in the browser settings
_pk_ses*Matomo (formerly Piwik)Short lived cookie used to temporarily store data for the visit30 minutesThis cookie is anonymous and with a short life span. It can’t be remove as it allow the user to use the website with more efficiency.
SSESS*Copernicus Coastal HubTo store user data for the session and link them with his/her account10 monthsYou can select "Block cookies" in the browser settings
intercom-id-*Intercom (third party organisation)Functional: unique anonymous identifier.9 monthsYou can select "Block cookies" in the browser settings , but beware that you may not be able to use the service.
intercom-sesssion-*Intercom (third party organisation)Functional: Keep track of sessions. This session cookie is refreshed on each successful logged-in ping extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out1 weekYou can select "Block cookies" in the browser settings, but beware that you may not be able to use the service.

Some cookies may also be placed by third parties, in particular for cookies allowing the playback of multimedia content (video, etc.). You must inform yourself about their protection measures and accept or refuse the integration of these directly from them. We do not accept any liability for such third-party content.